Privacy Policy
This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.
What data do we collect?
Tufcoat Limited collects the following data:
- Personal identification information (Name, email address, phone number, etc.)
How do we collect your data?
You directly provide Tufcoat Limited with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
Tufcoat Limited collects your data so that we can:
- Process your order and manage your account.
- Email you with special offers on other products and services we think you might like.
If you agree, Tufcoat Limited will share your data with our partner companies so that they may offer you their products and services.
- Interparcel (including wider shipping network)
- Pallex Network
When Tufcoat Limited processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Tufcoat Limited securely stores your data on its servers.
Tufcoat Limited will keep your information for a period of three years from the last order or contact. Once this time period has expired, we will delete your data by removing it from our servers.
Marketing
Tufcoat Limited would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Tufcoat Limited from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
Tufcoat Limited would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Tufcoat Limited for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Tufcoat Limited correct any information you believe is inaccurate. You also have the right to request Tufcoat Limited to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Tufcoat Limited erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Tufcoat Limited restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Tufcoat Limited’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Tufcoat Limited transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:
Call us at: 01752 227 333
Or write to us: GDPR Officer, Tufcoat Ltd., 3 Garden Close, Langage Business Park, Plymouth, Devon, PL7 5EU
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology
For further information, visit www.allaboutcookies.org.
How do we use cookies?
Tufcoat Limited uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Tufcoat Limited uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Tufcoat Limited uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Tufcoat Limited sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Tufcoat Limited website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Tufcoat Limited keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 16th December 2020.
How to contact us
If you have any questions about Tufcoat Limited’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: marketing@tufcoat.co.uk
Call us: 01752 227 333
Or write to us at: GDPR Officer, Tufcoat Ltd., 3 Garden Close, Langage Business Park, Plymouth, Devon, PL7 5EU
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Tufcoat Limited has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office
