Our aim is complete customer satisfaction: something we take very seriously at all stages from the first contact to after-sales service. Delivering this aim is the basis for our core values of Quality, Service and Expertise:
- We are an ISO9001 accredited company (Audited by Lloyds Register Quality Assurance).
- Our many years of product development safeguard the high quality of our products.
- Feedback from our clients attests to the high standards of our ‘behind the scenes’ support.
- Transparency and honesty in all our communications underlie every aspect of our customer service and support.
- We train our staff to guarantee you will receive the same high-level quality of service from anyone in the company.
- Our team take pride in ensuring you will always receive the very best we can do.
- Many years of practical knowledge and skill goes into every aspect of our materials, accessories, equipment and services.
- Our Research & Development department continue to seek innovative new product development solutions.
- Whether it is Service, Sales or Support, every member of our team strives to ensure you will receive the best we can do for you.